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Product Information
- Why are temperature ratings important in sleeping bags?
- What are the different insulation types in sleeping bags?
- What is the difference between all the pack harnesses?
- Do you have spare or replacement parts?
- What is the R-Value of a mat?
- What's the best way to prevent condensation in a tent?
Orders and Shipping
Warranty and Returns
- Can I register my BlackWolf product on your site for warranty?
- Do you offer repairs under warranty?
- How can I make a return?
- How do I make a warranty claim?
- I purchased from a retailer. Where do I make a Return or Warranty claim?
- I purchased from blackwolf.com.au. How do I make a return or warranty claim?
BlackWolf Membership Program
- Who do I contact if I have a complaint or query?
- What restrictions apply to my membership?
- What are my responsibilities in relation to my membership?
- Can these T&Cs be changed or terminated?
- What communications will I receive from BlackWolf and can I opt-out of messages?
- How will BlackWolf be collecting, using and disclosing my personal information?